We are currently looking for a passionate Restaurant Supervisor available to start immediately. The Kitchen at St George’s, based in the grounds of St George’s Distillery, near East Harling, Norfolk is a busy daytime restaurant serving breakfast, brunch, lunch, afternoon tea, coffee and cake to 68 seats inside and 50 outside.
Hours of work: 8.30am-5.00pm – 5 days a week including weekends.
Wages to be discussed at interview, 50% staff lunch discount, free uniforms and other benefits.
Candidates must be 18+ and hold a clean UK driving licence.
About the role
As Restaurant Supervisor, you will be able to run the restaurant taking full ownership and leading from the front ensuring an excellent customer experience is provided at all times.
You will be a fantastic ambassador of The Kitchen at St George’s and The English Whisky Co and able to engage with our customers, welcoming them and advising them of our restaurant and menus. You will also need to be confident and have experience managing a team acting as a role model in developing, training and coaching them.
You will be able to manage staff rotas, daily cash ups, as well as monitoring stock levels ensuring minimum waste and maximise sales through table turning and delivering agreed spend per head and service standards.
You must have excellent customer service skills, great food & drink knowledge including wines, beers & coffee.
We are a small team with a venue that is becoming busier each month so the need to want to work in a young & driven business is vital.
If you think this would suit you, please send a covering letter and a cv to: email@example.com.
To manage the retail businesses at St Georges Distillery. This will include management of the office and retail departments, including our new restaurant and enlarged retail building. Assisting, leading and mentoring the wider business team on various projects by being a key point of contact within our business, ensuring the values are upheld.
Maintain/ Improve Customer Experience.
Staff Management- Build and maintain relationships with a variety of stakeholders including all employees.
Increase Visitor Numbers.
Stock & Finance Management.
Event Management, internal & external.
Responsible for all on site staff rotas.
Maintain and develop administrative procedures to ensure that information can be easily accessed and accurate records maintained as needed.
Manage daily diary of meetings and appointments, taking the initiative to prioritise and manage conflict as required and provide up to date schedules.
Deal with routine queries and requests for information, both internal and external, producing letters and reports when appropriate.
Be able to deal with a high volume of confidential information and ensure that information is treated sensitively at all times.
Responsible for organising onsite maintenance and cleanliness
Office Management- Provide administrative support including initiating, composing, typing and editing correspondence and producing presentations.
Core Role- Functional competencies:
Weekly meetings with production management.
Day to day management of retail and office staff.
Carries out role in a professional manner at all times.
Demonstrates an ability to plan, organise and execute activities using own initiative.
The ability to identify, analyse and diagnose a problem and suggest viable solutions.
Aware of the best practice and utilises this when supporting the business.
Key contact for external service providers. Build and maintain relationships with external suppliers.
Work one weekend in four.
Salary dependent on experience.
Accommodation may be available